Shipping Information
Free Shipping on All Orders at Cozyboost
Order Processing Times
We are committed to getting your order out as quickly as possible. Please allow 1-3 business days for your order to be processed and dispatched. An order is considered dispatched when it has been handed off to our shipping carrier and is in transit to you. Note that during peak times and holidays, processing times may extend up to 7 business days.
Estimated Shipping Times
After dispatch, the delivery time for your package will vary depending on your location. Below are the estimated delivery times by country:
United States: 7-10 Days
Australia: 8-11 Days
United Kingdom: 7-10 Days
Please be aware that during peak periods and holidays, there may be delays due to increased volume that are outside of our control. Additionally, international shipments may encounter customs delays, potentially extending delivery times.
Order Changes and Accurate Shipping Details
It’s crucial to ensure that your shipping details are complete and accurate at checkout to avoid delays. If our system detects an issue with your address, our customer support will reach out to verify your details within 3 business days of your order placement. If no response is received within this timeframe, we reserve the right to cancel your order.
Should you need to correct your shipping details, please contact us at contact@cozyboost.com within 24 hours of your order. While we strive to accommodate changes, we cannot guarantee modifications beyond this period.
Delayed Delivery
We understand the importance of timely delivery and strive to ship orders as swiftly as possible. However, delays may occur due to external factors such as courier issues or severe weather conditions. We are not liable for these delays, but we will work diligently to get your order to you as soon as possible.
Lost or Stolen Packages
In the unfortunate event that your package is lost or stolen after it has been dispatched, please contact us at contact@cozyboost.com. We recommend you also contact the courier directly as most have a claims process for such incidents. While Cozyboost is not responsible for lost or stolen packages once handed over to the courier, we will assist you in every way we can, including following up with the courier on your behalf.
Shipping Policy Changes
Cozyboost reserves the right to modify this Shipping Policy at any time. Customers are encouraged to review the policy periodically to stay informed of any changes. Your continued purchase and use of Cozyboost products signify your acceptance of this Shipping Policy and any updates.
If you have any questions or concerns about our Shipping Policy, please do not hesitate to contact us at contact@cozyboost.com.